Terms of Service

Introduction

These Terms of Service ("Terms") govern your access to and use of the ItaliaLogistics website and logistics services. By accessing or using our services, you agree to be bound by these Terms.

ItaliaLogistics is a freight forwarding and logistics company registered in Milan, Italy. Our services include air freight, sea freight, road freight, warehousing, customs clearance, and shipment tracking.

Use of Services

Our services are provided to businesses and individuals for legitimate commercial logistics purposes. By using our platform, you confirm that:

• You are at least 18 years of age or acting on behalf of a registered business entity
• The information you provide is accurate and complete
• You will use our services in compliance with all applicable laws and regulations

Shipment Responsibilities

When booking freight or logistics services through ItaliaLogistics, you agree to:

• Provide accurate cargo descriptions, weights, dimensions, and declared values
• Ensure all shipments comply with the laws of the origin and destination countries
• Not ship prohibited, restricted, or hazardous goods without prior written approval and proper documentation
• Be responsible for the accuracy of all customs declarations and supporting documents

ItaliaLogistics is not liable for delays, fines, or losses arising from inaccurate or incomplete shipment information provided by the customer.

User Accounts

When you create an account with ItaliaLogistics, you agree to:

• Provide accurate and up-to-date registration information
• Keep your login credentials confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities conducted under your account

Intellectual Property

All content, features, and functionality on the ItaliaLogistics website — including text, graphics, logos, and software — are the property of ItaliaLogistics and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Limitation of Liability

To the maximum extent permitted by Italian and EU law, ItaliaLogistics shall not be liable for:

• Indirect, incidental, or consequential damages arising from use of our services
• Delays caused by customs authorities, carriers, weather, or force majeure events
• Loss or damage to cargo beyond the limits set out in the applicable carrier terms and international conventions (e.g., Montreal Convention for air freight, Hague-Visby Rules for sea freight)

Prohibited Activities

You agree not to:

• Use our services for any unlawful purpose or in violation of any applicable regulation
• Submit false, misleading, or fraudulent shipment information
• Attempt to gain unauthorized access to our platform or systems
• Interfere with or disrupt the integrity of our services
• Use our platform to ship sanctioned goods or trade with sanctioned entities

Governing Law

These Terms are governed by the laws of Italy. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Milan, Italy.

Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, please contact us or reach us at:

ItaliaLogistics Milan, Italy [email protected]